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PRODUCT ENHACEMENT – SMART ONE TIME PIN
PRODUCT
ENHACEMENT – SMART ONE TIME PIN
Smart Applications
International, provider of the revolutionary Automated Medical Scheme
management solution using biometrically controlled smart cards, currently in
use by all Medical Insurance companies in Kenya has introduced an additional feature
to their existing biometric medical smart card system.
Over the years, access
to healthcare services has primarily been through each members’ smart cards and
fingerprints which are stored in the card. Introduction of the One Time Pin capability
enhances and extends the customer experience for inclusivity to staff and dependants
in the following categories:-
- Physically handicapped patients with no arms
- Patients undergoing cancer treatment affecting their fingerprints.
- Patients with a history of smoking over a long period of their lives thus affecting their fingerprints.
- Extensible use during no contact scenarios
This new feature
comes as a reprieve to many HR professionals who have staff and their dependants
who have experienced challenges accessing healthcare using their fingerprints. The
new feature has these benefits:-
KEY FEATURES
a) The OTP
pin generated is unique and cannot be re-used
b) Allows
for real-time authentication of the members accessing healthcare service
therefore mitigating against identity fraud
c) Easy
to Use – Only your mobile number is needed
d) Provided
Contactless authentication during the Covid pandemic period.
SET-UP
For set-up and
onboarding to the OTP platform, please contact your medical scheme administrator
and insurer.
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